What if my parcel is lost/damage

Though we pack all the packages properly, if any parcel gets damaged in the process of final delivery, we will gladly replace it in return for a photo/video of the damage to enable us to review dispatch practice.

We use a fully tracked order delivery system but in case you haven’t received your parcel within 6-7 working days then you can contact us via an email at alex@blackbeardcoffee.co.uk or contact our customer support  07788184997